New Beginnings Frequently Asked Questions Answered

Admission Frequently Asked Questions

How can I get help for myself or a loved one?
Getting help starts with a simple phone call. Our phones are answered 24 hours a day; however, Monday to Friday, 8 a.m. to 6:30 pm, is when the admissions team operates to respond to questions and assist you in the process of getting help. In an emergency, please call 911 or get to the nearest emergency room. We can often assist clients with entering substance abuse treatment from a hospital or detox facility.

What do I need to do to get into treatment?
There are many drug and alcohol treatment options and locations available through New Beginnings. It starts with a phone call where our staff will gather information on your needs. We help you navigate the process of getting help, including assessments, referrals and obtaining approval from insurance or public funding. The process may vary depending on the particular situation.

How long does it take to get help?
We understand that drug addiction can bring a client and their family to a crisis point, and that getting help at the right time is critical. Our staff will work with you to complete the pre-admission process as quickly as possible, so the work of healing can begin.

How much does treatment cost?
The cost of getting treatment varies greatly depending on the type of care that is needed. Health insurance often includes coverage for chemical dependency treatment, which can help reduce costs. Minnesota residents may also apply for financial help through their local county, commonly called Rule 25 assistance. This must be done before entering treatment, as the county will help you determine your eligibility, and then will help place you in an appropriate program.

Can you make someone get treatment if they don’t want it?
We are not a locked facility, and don’t keep clients against their will. The only way to require someone to get treatment is through a legal process called a commitment. However, if you know someone who needs help, but is resisting, feel free to contact our admissions staff about other options such as an intervention. We provide education and referrals on the intervention process, and can work with families and professionals to help clients see the benefits of treatment.

What is the success rate for treatment?
“If you follow the program and recommendations 100%, you will be 100% successful.”
– Nina Johnson, former New Beginnings Treatment Director
Success can be defined many different ways, but the reality is that drug treatment outcomes depend mostly on the clients themselves. Treatment provides safety and stability, teaches relapse prevention skills and builds sober networks. But using the tools provided is always an individual choice. By helping people build the skills and motivation to recover, we can give them every hope for a new beginning.